In June 2014 I I presented the results of our latest case study to our colleagues at the Fifth International Conference of Software Business, in Cyprus.

Blog article summarizing an experiment in the banking industry showing that Agile principles in a group of interdependent teams drastically improves IT incident handling.

A few weeks ago we went grocery shopping at the Albert Heijn. When entering the Albert Heijn we witnessed empty shelves due to a computer failure. Great!

In October 2013 I presented my research about information sharing within an IT service network to a group of leading scientists. The paper was presented at the 23nd International Workshop on Software Measurement (IWSM) and the 8th International Conference on Software Process and Product Measurement (Mensura) at Ankara, Turkey.